Privacy Policy
Version: 2026-09-01 / v2.1
BBQHub Privacy Policy
Effective date: September 2026 Operator: LevITec by Zauner / BBQHub Website: https://bbqhub.eu
1. General Information
Protecting personal data is important to us.
This Privacy Policy explains which personal data may be processed when using BBQHub, the purposes for which such data is processed, where the data originates, to whom it may be disclosed, and which rights are available to data subjects.
BBQHub is a web based Software as a Service platform for the organization and operation of BBQ events.
Depending on the specific processing activity, LevITec by Zauner may either act as the controller or as a processor acting on behalf of an event organizer.
Personal data is processed in accordance with applicable data protection legislation, including in particular:
- the Swiss Federal Act on Data Protection
- the EU General Data Protection Regulation, GDPR, where applicable
- other applicable national data protection legislation
2. Controller
For processing activities where LevITec by Zauner determines the purposes and means of processing, the controller is:
LevITec by Zauner BBQHub Platform Website: https://bbqhub.eu Email: jonas@gzauner.com
Data protection inquiries may also be submitted using this contact address.
2.1 Processing on Behalf of Event Organizers
For events, personal data may be collected and processed by the respective event organizer through BBQHub.
In such cases, the respective event organizer generally acts as the controller for that processing and LevITec by Zauner processes the relevant data as a processor on behalf of the organizer.
This may in particular concern data relating to:
- participants
- teams and team members
- jury members
- club or association members
- other persons registered in connection with an event
For such data, the respective event organizer is generally the primary contact for data protection inquiries.
BBQHub assists the organizer in fulfilling its applicable data protection obligations.
3. Categories of Personal Data
Depending on the use of the Platform, the following categories of personal data may in particular be processed.
3.1 Account and Master Data
This may include:
- first name
- last name
- email address
- telephone number
- user identifier
- roles and permissions
- association with organizations or event organizers
- user account information
3.2 Organization and Team Data
This may include:
- club or association membership
- team membership
- role within a team or organization
- participation in events
- assignment to competitions or categories
3.3 Participant Data
Depending on the event, this may include:
- name
- contact information
- team
- club or association
- registration status
- event specific information
- organizational assignments
The specific data collected for an event is determined by the respective event organizer.
3.4 Jury Data
This may include:
- name
- contact information
- jury ID
- club or association
- event assignments
- roles and permissions
- jury and evaluation assignments
3.5 Evaluation and Result Data
This may include:
- evaluations
- scores
- comments
- assignment to jury members
- assignment to teams
- results
- rankings
- statistical analyses
3.6 Communication Data
When communicating through or in connection with BBQHub, the following information may in particular be processed:
- email address
- name
- subject
- message content
- time of sending
- delivery status
- support requests
- related communication history
3.7 Technical Data
When accessing the Platform, technical information may in particular be processed, including:
- IP address
- date and time of access
- browser information
- operating system
- device type
- areas of the Platform accessed
- session information
- technical errors
- security relevant events
This information is primarily required to ensure secure and stable operation of the Platform.
3.8 Customer and Billing Data
For paid services, additional information may be processed, including:
- customer name or company
- billing address
- contact information
- services booked
- invoice information
- payment status
- contractual information
4. Sources of Personal Data
Personal data may originate from different sources.
4.1 Directly From Data Subjects
Data may in particular be collected through:
- registration
- user account entries
- event registration
- team registration
- jury registration
- support requests
- direct communication
4.2 Event Organizers and Authorized Users
An event organizer or an authorized user may enter data relating to other persons into BBQHub.
This may occur, for example, in connection with:
- participant registration
- team administration
- jury administration
- event planning
- imports of existing participant information
The respective organizer is responsible for ensuring that such processing is permitted and that required information is provided to the affected persons.
4.3 Automatically Collected Data
Certain technical information is automatically generated when BBQHub is used.
This includes in particular server logs, session information, and security relevant technical events.
5. Purposes of Processing
Personal data may in particular be processed for the following purposes.
5.1 Provision of the Platform
- providing BBQHub functionality
- managing user accounts
- authentication
- managing roles and permissions
- assigning users to organizations and events
5.2 Event Management
- registering participants and teams
- managing teams
- managing competitions
- organizing event processes
- assigning participants
- providing event related information
5.3 Jury and Evaluation Management
- managing jury members
- assigning jury members
- recording evaluations
- processing evaluations
- calculating results
5.4 Rankings and Analyses
- calculating rankings
- generating results
- creating statistics
- generating reports and documents
- publishing results where provided for by the relevant event
5.5 Communication
- registration information
- password resets
- event invitations
- event information
- organizational notices
- system messages
- support communication
5.6 Operation and Security
- ensuring technical operation
- error analysis
- detection of security issues
- prevention of unauthorized or abusive access
- logging of security relevant events
- analysis of technical incidents
- improvement of stability and security
5.7 Contracts and Billing
For BBQHub customers, data may additionally be processed for:
- contract administration
- invoicing
- payment processing
- customer communication
- provision of agreed services
6. Legal Bases
Where the GDPR applies, processing may in particular rely on the following legal bases.
6.1 Performance of a Contract
Article 6(1)(b) GDPR
Processing may be required to perform a contract or to take steps prior to entering into a contract.
This may include:
- provision of a user account
- booked BBQHub services
- provision of agreed services
- communication relating to a contractual relationship
6.2 Legitimate Interests
Article 6(1)(f) GDPR
Legitimate interests may in particular include:
- secure operation of the Platform
- prevention of misuse
- error analysis
- IT security
- improvement of the Platform
- establishment, exercise, or defence of legal claims
The interests and rights of data subjects are taken into account when relying on this basis.
6.3 Consent
Article 6(1)(a) GDPR
Where processing requires consent, such processing is based on the respective consent.
Consent may generally be withdrawn at any time with effect for the future.
6.4 Legal Obligations
Article 6(1)(c) GDPR
Certain information may be processed or retained where required to comply with statutory obligations.
6.5 Processing by Event Organizers
Where BBQHub processes personal data exclusively on behalf of an event organizer, the respective organizer generally determines the applicable lawful basis for that processing.
7. Hosting and Data Location
BBQHub is operated as a cloud based Software as a Service platform.
7.1 Hosting
According to the current technical configuration, the Platform is hosted by:
Hosting provider: myasp.net
7.2 Server Location
According to the current configuration, the production systems used for BBQHub are located in:
Amsterdam, Netherlands, European Union
The currently used backup infrastructure is also located in Amsterdam, Netherlands.
7.3 Data Processing
Where hosting providers process personal data on behalf of BBQHub, they are engaged as processors or sub processors in accordance with applicable data protection requirements.
7.4 International Data Transfers
According to the current configuration, regular storage of BBQHub customer data outside the European Union or European Economic Area is not intended.
If a future transfer of personal data to a country outside Switzerland, the EU, or the EEA becomes necessary, such transfer will only take place in accordance with applicable data protection requirements and subject to any required safeguards.
This Privacy Policy will be updated accordingly in the event of material changes.
8. Email Delivery
BBQHub uses an external email service provider for certain email communications.
8.1 Service Provider
According to the current configuration, the following service is used:
Jetmail
8.2 Data Processed
Depending on the relevant message, the following data may in particular be processed:
- recipient email address
- recipient name where included in the message
- subject
- message content
- event related information
- time of sending
- delivery status
- technical delivery information
8.3 Purpose
The service is used in particular for:
- registration messages
- password resets
- invitations
- event related information
- delivery of results
- important system notifications
8.4 Processing on Behalf of BBQHub
Where the email service provider processes personal data on behalf of BBQHub, such processing is subject to applicable data protection requirements.
9. Other Recipients and Service Providers
Personal data is not disclosed to third parties without an appropriate legal basis.
Depending on the relevant processing activity, recipients may in particular include the following.
9.1 Event Organizers
Where a person participates in an event, relevant information may be accessible to the responsible event organizer.
9.2 Authorized Users
Certain information may be accessible to other authorized users within the same event according to their assigned roles and permissions.
9.3 Participants and the Public
Certain event related information may be published or made available to other participants where this forms part of the respective event.
This may include, for example:
- team names
- participant information
- results
- rankings
The specific scope depends on the relevant event.
9.4 Technical Service Providers
Service providers may be used for purposes including:
- hosting
- email delivery
- technical infrastructure
- maintenance
- support
- further development
Where such providers process personal data on behalf of BBQHub, applicable processor requirements are observed.
9.5 Authorities and Legal Obligations
Personal data may be disclosed where BBQHub is legally required to do so or where disclosure is necessary for the establishment, exercise, or defence of legal claims.
10. Processing on Behalf of Customers and Sub Processors
10.1 BBQHub as Processor
Where BBQHub processes personal data on behalf of an event organizer, such processing is generally carried out only on the documented instructions of the organizer.
10.2 Data Processing Agreement
Where processing on behalf of a customer takes place, an appropriate Data Processing Agreement is concluded with the relevant customer.
The agreement addresses in particular:
- subject matter and duration of processing
- nature and purpose of processing
- categories of personal data
- categories of data subjects
- rights and obligations of the controller
- processing according to instructions
- confidentiality
- technical and organizational measures
- use of sub processors
- assistance with data subject rights
- personal data breaches
- return and deletion of data
10.3 Sub Processors
BBQHub may engage suitable sub processors.
Where required, customers are informed of the use of or changes to sub processors in accordance with the applicable Data Processing Agreement.
11. Retention Periods
Personal data is retained only for as long as necessary for the relevant purpose or as required by statutory or contractual retention requirements.
According to the current configuration, the following general periods apply.
11.1 User Accounts
Account data is generally retained for the duration of the user account and for up to 30 days following deletion of the account.
11.2 Event Data
Event related data is generally retained for the duration of the event and for up to 12 months thereafter.
Longer retention may apply where:
- the organizer lawfully requires a longer period
- statutory obligations require longer retention
- retention is required for the establishment or defence of legal claims
11.3 Evaluation Data
Evaluation data is generally retained for the duration of the event and for up to 12 months thereafter.
11.4 Log Data
Technical log information is generally retained for a maximum of 90 days unless longer retention is required for the investigation of a security incident or by applicable law.
11.5 Contract and Accounting Data
Contractual, accounting, and invoice information is retained in accordance with applicable statutory retention requirements.
11.6 Backups
Following deletion from production systems, personal data may remain contained in backup copies for a limited period.
During this period, such data is not used for ordinary processing purposes and is overwritten or deleted as part of the regular backup lifecycle.
12. Data Security
BBQHub implements appropriate technical and organizational measures to protect personal data against risks including:
- unauthorized access
- accidental disclosure
- alteration
- loss
- destruction
- misuse
Depending on the system and applicable risk, measures may include:
- encrypted data transmission using HTTPS and TLS
- role based authorization
- access restrictions
- technical separation of authorization scopes
- logging of security relevant events
- backups
- security updates
- review of permissions
- incident response procedures
The measures are reviewed on a risk based basis and further developed where necessary.
For security reasons, detailed technical protection mechanisms are not fully disclosed publicly.
13. Personal Data Breaches
Despite appropriate protective measures, security incidents cannot be completely excluded.
Where BBQHub becomes aware of a personal data or data security breach, the incident will be investigated and handled in accordance with applicable legal and contractual obligations.
Where BBQHub acts as a processor for the affected data, the responsible event organizer will be informed accordingly.
Where LevITec by Zauner acts as the controller, any required notifications to competent supervisory authorities and affected persons will be made where applicable.
14. Cookies and Local Storage
14.1 Strictly Necessary Cookies
According to the current configuration, BBQHub uses technically necessary cookies or comparable storage mechanisms.
These may be required in particular for:
- user sessions
- authentication
- security
- storage of technical preferences
14.2 No Advertising Tracking
According to the current configuration, BBQHub does not use advertising or marketing tracking cookies and does not create advertising profiles based on user activity.
14.3 Disabling Cookies
Technically necessary cookies may be blocked or deleted through browser settings.
Doing so may limit the functionality of BBQHub or prevent users from signing in.
15. Rights of Data Subjects
Depending on the applicable data protection legislation, data subjects may in particular have the following rights:
- right of access
- right to rectification of inaccurate information
- right to deletion where the legal requirements are met
- right to restriction of processing where the GDPR applies
- right to data portability where the GDPR applies
- right to object where the GDPR applies
- right to withdraw consent with effect for the future
15.1 Event Organizer Data
Where a request concerns information that BBQHub processes only on behalf of an event organizer, the respective organizer is generally responsible for handling the request.
Requests received directly by BBQHub may be forwarded to or handled in coordination with the relevant organizer.
15.2 Identity Verification
To protect personal data, appropriate verification of identity may be required before a request is processed.
15.3 Contact
Data protection requests relating to processing for which LevITec by Zauner acts as controller may be submitted to:
Email: jonas@gzauner.com
16. Right to Lodge a Complaint
Data subjects may contact the competent data protection supervisory authority.
For processing governed by Swiss data protection law, the competent authority is in particular the:
Federal Data Protection and Information Commissioner, FDPIC
Where the GDPR applies, a competent data protection supervisory authority within the European Union may also have jurisdiction.
17. Minors
BBQHub is not specifically directed at children.
However, personal data relating to minors may be processed in connection with individual events.
The respective event organizer is responsible for ensuring that such processing is lawful and, where required, that appropriate consent or another lawful basis is available.
Where BBQHub acts as a processor, such information is processed in accordance with the organizer's instructions.
18. Automated Decision Making and Profiling
According to the current configuration, BBQHub does not use solely automated decision making within the meaning of Article 22 GDPR that produces legal effects concerning a person or similarly significantly affects that person.
BBQHub does not conduct profiling for advertising purposes.
Automated calculations of evaluations, scores, and rankings within BBQ events are used for the technical execution of the respective event and are based on rules and information provided by organizers and users.
19. Links to External Websites
BBQHub may contain links to websites or services operated by third parties.
The respective third party is generally responsible for processing carried out through those external services.
The privacy information of the respective provider applies separately.
20. Changes to This Privacy Policy
This Privacy Policy may be updated where circumstances change, including in particular:
- legal requirements
- technical systems
- service providers used
- purposes of processing
- Platform functionality
- organizational processes
Material changes will, where appropriate, be communicated through the Platform or by email.
The current version will be made available on the BBQHub website.
21. Contact
For questions relating to data protection or the processing of personal data:
LevITec by Zauner / BBQHub Website: https://bbqhub.eu Email: jonas@gzauner.com
Where data is processed on behalf of an event organizer, a request may be forwarded to the respective organizer.
Version: September 2026